Refund policy

Returns & Refunds

Your comfort is our priority. If your order isn't quite right, we’re here to help.

• 30-Day Window: You have 30 days from the date of delivery to request a return.
• Damaged or Wrong Items: If the product arrives damaged or you received the wrong item, please contact us immediately with a photo. We will arrange a free replacement or issue a full refund.
• Change of Mind: To be eligible for a return, the item must be unused, unwashed, and in its original packaging. Please note that for non-quality issues, customers are responsible for the return shipping costs.
• Refund Process: Once your return is received and inspected, we will notify you and process your refund to your original payment method within 5-7 business days.